RESIDENTIAL WARRANTY
Bathtubs, wall tile, countertops, sinks, and fiberglass fixtures are warranted for a period of five years against peeling or other failure of adhesion of the refinishing materials. Spot, chip, crack, and rust hole repairs are warrantied for a period of one year against failure of adhesion. This warranty covers 100% of the cost for the full five-year period.
CONDITIONS
Specific conditions will be provided to customer upon completion of job. In the event of any failure covered under this warranty, New Generation Refinishing will, at our option, either (1.) repair the failed area, (2.) refinish the entire fixture, or (3.) refund the price of the job to you, pro-rated as set forth above, if applicable. Caulk, plumbing, and shower doors are not warranted. Travel charges may apply if the fixture is located out of our service area. If any problems occur, New Generation Refinishing must be notified within 72 hours or warranty may be voided.
CLEANING INSTRUCTIONS
Use only non-abrasive, liquid cleaners on your New Generation refinished surface. Do not use cleaners containing abrasives. For best results, spray the surface and let it penetrate for 3 - 5 minutes before wiping. If any build up occurs, use regular 409 in conjunction with acceptable cleaners: Lysol 4-N-1 All Purpose and Mr. Clean Multi-surface.
COLOR
The standard color for New Generation Refinishing is Glas-Tech 9000 white. Any color other white requires mixing of pigments, and MUST BE APPROVED BY THE CUSTOMER before the finish can be applied. Please choose carefully, as the color once applied cannot be changed except by completely reapplying new materials (at the customer's expense).
PLUMBING
Our workmen are not plumbers. They are not trained, equipped, licensed or authorized to do plumbing. If they remove or replace any pipes or fixtures at your request, it is done solely as a courtesy and the responsibility for any damage is yours. Our workman may, under certain circumstances, find it necessary to remove or loosen handles, spouts, drain pieces, or overflow covers. In those cases, we will be responsible for those items unless the age or general decay of pipes or fixtures makes this impossible. Please inform our workman or the estimator if your plumbing is old or in questionable condition, so that we can take special precautions or leave it completely undisturbed.
CURE TIME
The fixture must cure for 24 Hours after the time our workman finishes. Do not use the fixture during this time and see to it that the refinished/repaired areas remain free of water. Full cure time is 5 to 7 days.
TERMS
DUE ON COMPLETION. We accept CASH, CHECKS, and MAJOR CREDIT CARDS only! $25.00 CHARGE ON ALL RETURNED CHECKS!
TRANSFER OF WARRANTY
Warranty is transferable only within the first year. New Generation Refinishing must be notified by the new owner within 90 days of taking possession of the home in order for the new owner to covered under warranty. If we are not notified, the warranty is voided.